Terms of service

3. Terms of Service

Overview This website is operated by SwiftHaven. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully.

Products & pricing We make every effort to display our products and prices accurately. However, we do not guarantee that colours, descriptions, or other content are error-free. All prices are shown in GBP and include applicable taxes where stated. We reserve the right to correct any errors and to change prices or product availability at any time without notice.

Orders We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraud or where a pricing or stock error has occurred. If we cancel an order after payment, you will receive a full refund.

Shipping & delivery Shipping is charged at a flat rate of £4.99 per order. Estimated delivery is 7–15 business days within the UK and 10–20 business days internationally once dispatched; these are estimates, not guarantees, and may vary during busy periods. Full details are in our Shipping Policy.

Returns & refunds Returns and refunds are governed by our Refund Policy, available on our website.

Intellectual property All content on this site — including text, images, logos, and branding — is the property of SwiftHaven or its content suppliers and may not be used without our permission.

Limitation of liability To the fullest extent permitted by law, SwiftHaven shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Nothing in these terms limits your statutory rights as a consumer.

Governing law These Terms of Service are governed by the laws of England and Wales.

Contact Questions about these terms can be sent to support@swifthavensuperstore.com.